Cancellation and Refund Policy

This cancellation and refund policy (“Policy”) explains how Rasoham Public Charitable Trust, Rasoham Academy or any of its affiliates (hereby collectively referred to as (“Rasoham”, “We”, “Us”, “Our”) processes payments collected from YOU.

Capitalized terms not explicitly defined herein shall have the same meaning as ascribed to them in the Terms of Service.

Classes and Certification Courses:

  1. Cancellation by YOU:
    • You acknowledge that, except as set out hereinbelow, the Fee is non-refundable.
    • Participants must notify RASOHAM of any cancellations at least 72 hours prior to the scheduled start date of the class or certification course.
    • For cancellations made up to 72 (Seventy-Two) hours prior to the commencement of the Course, the Organizer may at its sole discretion refund up to 50% of the Fee.
    • In the event of cancellation due to a personal medical emergency or any other unforeseen medical reasons (for which appropriate medical documents / certificates have been filed by the student), prior to the commencement of the Course, the Organizer may at its sole discretion refund up to 50% of the Fee, 
    • Upon commencement of the course or class, no refunds will be issued. 
    • The course and class are non-transferable.
  2. Cancellation by RASOHAM:
    • In the event that RASOHAM cancels a class or certification course due to unforeseen circumstances or insufficient enrollment, participants will be notified promptly.
    • Participants will be offered the choice of a full refund or the option to transfer their registration to a future class or course.
  3. Refund Process:
    • Refunds will be processed within 7 working days of the cancellation request and will be issued via the original payment method.

Events (Ticket Sales):

  1. Cancellation by YOU:
    • Tickets for events hosted by RASOHAM are non-refundable.
    • Participants may transfer their ticket to another individual by notifying the academy at least 12 hours prior to the event.
  2. Cancellation by RASOHAM:
    • In the rare event that the academy cancels an event, participants will be notified promptly.
    • Participants will be offered the choice of a full refund or the option to transfer their ticket to a rescheduled date or a different event.
  3. Refund Process:
    • Refunds for cancelled events will be processed within 7 working days of the cancellation announcement and will be issued via the original payment method.

Contact Information:

  • For any questions or concerns regarding cancellations and refunds, please contact academy@rasoham.org 

Policy Updates:

  • RASOHAM reserves the right to modify or update this cancellation and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on the academy’s website.

By enrolling in classes, certification courses, or purchasing event tickets from RASOHAM, YOU acknowledge that you have read, understood, and agree to abide by the terms outlined in this cancellation and refund policy.